With UQube, I now know the process; I know all the data is standardized. I know how it’s being supplied, and by whom. We still have fire drills, but now I’ve got one place to go and it’s easy to get answers. I have so much more confidence in what I’m looking at now.” - Telesales Channel Manager

Outbound Telesales

Running outbound telesales campaigns for your company is no small challenge. You know how difficult it is to juggle all the complexities of the outbound telesales channel. You are responsible for vendor management, lists, programs, offers, scripts, agents all while being accountable for driving results.  

To add to the complexity, many companies work with multiple outsourced contact centers.  These vendors provide different information in different formats at different times, making it near impossible to get consistent and clear insight into program perforance across vendors, list penetration, and agent performance. On top of all this, you are responsible for the Do Not Call list requests generated on a daily basis from your outbound activities. 

What if you had access to a solution that could make all of this pain go away?

UQube Outbound Telesales is that solution.  It provides you with online reporting and dashboards that give you confidence in reporting results up the line and making critical business deciisons.   A hosted web-based application, UQube delivers insight when and where you need it 24 hours a day.  It's easy to use interface is self explanatory with visual representations of data just clicks away.