Customer Shoe Test

How many times have you been asked the question, “How often should I replace my shoes?”

Based on industry standard best practices, we have developed a brief Virtual Shoe Test that will allow customers to test their own shoes to determine if the time is right for a new pair.  This quiz should take less than two minutes to complete and is very rudimentary, such that the average customer with very little shoe knowledge will be able to complete it on their own.

  • Customizable to your brand

  • Customer profile builder

  • Automated email campaign

Virtual Shoe Test – Preview

How do I know if I need new shoes?! 

We wear running shoes to keep optimal function of our muscles and joints. As our shoes wear down, their form, grip, and support diminish at different rates. Some of these signs are more visible than others, so that is where we can help!

Complete this quick shoe quiz (which should take less than 2 minutes). At the end, we will make a recommendation based on the answers you provide!

Experience the complete Virtual Shoe Test 

Frequently connecting with customers is a crucial step in creating memory structures, building loyalty, & being an integral part of your customers’ journey.

Building 

customer insightloyalty one customer at a time.

Additional Customer Engagement Tools

ZenDesk

Customer Support Platform

As customers move online, you still want to provide customer engagement to help them find the right shoe. We deployed ZenDesk Chat and have been surprised at how many questions people have had. We can directly attribute sales to successful online engagement.

  • Starts at $89/agent/month.

  • Easy setup – connect to Google or Office365 Calendar.

Numa

Answering service with text engagement

Numa handles your missed calls, makes it easy to text your business, and answers common customer questions automatically.

  • Text curbside pickup.

  • Starts at $49/month/location (free for next 2 months).

  • Easy setup, just setup call forwarding.

  • COVID-19 Goodwill: Temporarily waiving all cost for the next 2 months. No credit card or contract required.