Upper Quadrant - Home

Pharma

Collect data from people across your organization.


Dosage Forecasting

Collect dosage price and usage statistics across the world by product.

Budget/Forecasting

Collect marketing forecast globally by business unit, country and product.

Business Operations

Forecast business projects (studies) and link to actual invoices.

Clinical Trials Tracker

Track clinical trials change points over time to support better forecasting.

Field Operations

Collect, standardize and roll-up field data in one place without the hassle.

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Subscription Services

Marketing Analytics and Customer Intelligence solutions to reduce cost per acquistion and increase life time value.


Unified Customer View

Build a master customer record with all customer information, transactions and interactions in one place to drive your customer’s journey.

Marketing Automation

Deploy automated engagement to drive on-boarding, conversions and retention. Triggers, rules, models and insight deliver the right message at the right time.

Marketing Analytics, Forecasting and Attribution

All the tools you need forcast, track and optimize. Attribute sales to marketing campaigns to calculate cost per acquistion and to optimize your marketing mix.

Own your marketing data

Centralize all your marketing plans from multiple channels and agencies in one place so you own the data. You get a complete picture.

Customer Retention

Identify customers likely to churn so you can take the right action.

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Franchise

Solutions engineered to support the franchise model.


Unified Customer View

Build a master customer record with all customer information, transactions and interactions in one place to drive your customer’s journey.

Centralized Marketing Automation

Deploy automated engagement to drive on-boarding, conversions and retention. Triggers, rules, models and insight deliver the right message at the right time.

Business Intelligence

For franchise organizations that have outgrown spreadsheets. A centralized data warehouse brings all your data together. Reporting that protects your data – corporate sees everything and owners are limited to their areas.

Marketing Attribution

Attribute marketing spend and activities down the owner and location. Illustrate how you are driving revenue for franchise owners or automate marketing billings to owners.

Automated Data Collection

Automate collecting spreadsheet and form based data across all owners and locations.

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Hospitality

Unify budgets, forecast and actual results to make the right decisions


Business Intellegence

Consolidate budgets, forecast, income journals, PMS systems, POS systems and competitive intelligence across properties to identify and react to opportunities faster.

Financial Planning & Analysis

The simplest and fast way to collect and collaborate on budgeting and forecasting at the project level across large organizations and properties.

Capital Project Management

Consolidate and track all capital projects in one place.

Agile Marketing

Link marketing activities to bookings to proactively adjust your marketing activities.

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Marketing Agency

WOW clients with reporting and analytics.


Client Reporting

Deliver automated reporting that WOWS clients.

Marketing Automation

Deploy automated engagement to drive on-boarding, conversions and retention. Triggers, rules, models and insight deliver the right message at the right time.

Marketing Analytics, Forecasting and Attribution

All the tools you need forcast, track and optimize. Attribute sales to marketing campaigns to calculate cost per acquistion and to optimize your marketing mix.

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Contact Center

Seamlessly manage performance of your contact centers.


One Login

No more logging into vendor portals. No more stitching together goal spreadsheets with Salesforce reports with switch, dialer, and IVR data to get a full call flow analysis.

All your data across centers

Centralize IVR, Switch, Dialer, Lists, CRM, Finance, Training and Goals in one place..

Reporting across all centers
  • Call Flow Reporting
  • Vendor Comparisons
  • Goal/KPI Tracking
  • Coach, Team, Agent Performance
800# Management

Assign and track all your 800#s. Automatically assign to campaigns to ensure no overlap.

Call Volume Forcasting

Forecast call volumes using campaigns and responsive curves.

Win-Back Campaigns

Automatically schedule outbound calls and direct mail to potential inbound people that expressed an interest.

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